How to create and publish an appointment

Before you start

An appointment needs a meeting location and at least one available weekly window before it can be published. You can use a ready meeting integration, a custom HTTPS meeting link, or Share details separately. Paid appointments also need Stripe to show Payments ready.

Build the booking page

1. Open Dashboard, then Products.
2. Click New product and choose Appointment.
3. On Product, add the title and booking URL. On Landing page, customize Appearance and use Page content for the description, images, and videos.
4. Expand Checkout to set the button copy and ask any customer questions needed before the meeting.

Set the price and duration

1. Open Product → Pricing and choose a free or paid price.
2. Add an optional original price, discount code, or sales limit.
3. Under Product, expand Appointment setup.
4. Choose the appointment duration.
5. Choose a meeting location from the options currently ready for your account.
6. If you choose Custom meeting link, enter a complete https:// URL. Choose Share details separately when you will send the location yourself.

Set availability

1. Under Availability, choose Use account availability to reuse your default weekly hours and booking rules.
2. Choose Custom availability for this appointment when it needs different hours, notice, start times, or buffers.
3. Set minimum notice, booking window, start-time interval, and buffers before and after the meeting.
4. Enable at least one day and add the weekly time windows customers may book.
5. Remember that account-level blocked dates still apply to a custom appointment schedule.

Publish and test

1. Preview the page and click visible content to confirm Product details, Landing page content, and Settings are correct.
2. Click Publish.
3. If publication is blocked, add availability, finish the selected meeting integration, or fix the custom meeting link named in the message.
4. Open the standalone product page in a new tab and copy that link when you want to share the appointment directly. A bio page is not required.
5. Switch the displayed timezone, choose an available calendar day, then choose one of that day's times and complete a free or test booking.
6. Confirm the appointment appears under Products → Appointments. Add it to a bio only when you also want a booking card there.

Show available days on your bio

1. Add the published appointment to your bio and open its card in the bio editor.
2. Keep the card outside a collection, then open Card → Format and choose Calendar.
3. Optionally change the button text and color. The calendar uses your bio colors, and the editor shows labeled sample availability.
4. Save the bio and open its public page. Click an available day to open the appointment page with that day selected and its times in view.
5. Check the displayed timezone, pick a time, and continue to checkout. Use the back arrow to choose a different day.

• Live calendar cards load the next 31 days of availability. Only days with open times are clickable.
• If a day fills up before the product page loads, the customer can choose another date.
• The booking button opens appointment availability; Learn more follows the card's configured destination. Collection cards keep their collection layout.

What the customer receives

• A confirmation email with the appointment time and available meeting details.
• An Add to Google Calendar action that opens a pre-filled event in a new tab.
• A Download .ics option and ICS attachment for Apple Calendar, Outlook, and other calendar apps.
• A secure link to reschedule or cancel an upcoming appointment.
• Reminder emails 24 hours and 1 hour before the start time.
• Updated messages after a reschedule or cancellation.

Add the appointment to a calendar

1. Open the secure booking-management link from the confirmation or reminder email.
2. Click Add to Google Calendar to open a new tab with the current appointment title, time, location, and details filled in.
3. Review the event in Google Calendar and click Save.
4. For Apple Calendar, Outlook, or another calendar app, click Download .ics and open the downloaded file.
5. After a reschedule or cancellation, use the latest email or booking-management page to keep the calendar copy current.

Rescheduling, cancellations, and refunds

A customer can open the booking-management link, choose an available calendar day, choose a new time, review it, and confirm before the appointment changes. When you reschedule from the dashboard, add a reason if the customer needs context; it is optional and appears in the update email. LinkStack then emails the customer the new time and updated meeting details. Cancellation releases the time. It does not automatically refund a paid booking, so review the Stripe payment separately when a refund is appropriate.

Troubleshoot empty availability

• Confirm the appointment is Published and the selected schedule contains weekly hours.
• Check the visitor timezone, minimum notice, and how far ahead bookings are allowed.
• Check whether duration, start-time intervals, or buffers leave enough room inside each window.
• Review blocked dates, existing LinkStack appointments, and connected-calendar conflicts.
• Reconnect the meeting integration or choose another location if the public page says calendar or video availability is unavailable.