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How to choose the name customers see on transaction emails

Use your account display name on booking, order, membership, course, webinar, and review emails.

Updated Sep 4, 20263 min read

Table of contents

Change the visible sender nameWhere the name appearsWhat stays LinkStack-owned

Change the visible sender name

  1. 1Open Settings and choose Account.
  2. 2Under Profile, enter the Display name customers should recognize.
  3. 3Save the account settings.
  4. 4Send a test purchase or booking to an address you can check.

Where the name appears

  • Booking confirmations, reminders, reschedules, and cancellations.
  • Webinar registration messages.
  • Digital and custom-product order messages, including download recovery.
  • Membership lifecycle and course-delivery messages.
  • Product review requests.

What stays LinkStack-owned

The inbox shows your display name, but LinkStack still sends through its verified email address. Changing the display name does not create a mailbox or change the sending domain. Internal account alerts and generic course-library sign-in requests keep the LinkStack sender identity so they are not mistaken for creator-written messages.

Related articles

How to customize booking and product emailsEmail and BroadcastsHow to create and publish an appointmentAppointmentsHow to create and publish a digital productDigital Products

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How to choose the name customers see on transaction emails | LinkStack Help