Automations

How do I pause automations after a manual reply?

By default, a manual Inbox reply pauses new automations for that contact for 30 minutes. Change the toggle or cooldown under Settings → Integrations → Conversations. LinkStack resumes them automatically when the cooldown ends.

Updated Aug 24, 20263 min read
An automated message delivering a link to a customer.

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Steps

  1. 1Open Settings.
  2. 2Choose Integrations.
  3. 3Under Conversations, leave the setting On and enter a cooldown from 1 to 1440 minutes, or turn it Off. Changes autosave.

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How do I pause automations after a manual reply? | LinkStack Help